Digital transformation in context

£4
a person holding a bank card while using a laptop, we can also see their wallet

We’ll explore, through the lens of service provision:

  • the case for digital: financial savings, user convenience
  • considerations for primary, secondary, online and offline service users
  • how accessible, inclusive content supports a broad user reach and effective digital transformation
  • digital literacy and resources

8 units, plus a short end of lesson test. 15 to 30 minutes.

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