20+ user research methods


Explore a wide range of user research methods. Use them in combination to find out what to design for users, and how to make designs usable, accessible, inclusive.

  1. Go beyond usability testing.
  2. Learn how to get a deep understanding of user contexts.
  3. Find benefits and disadvantages of different methods.

Credit: adapted from GDS user research resources content, subject expert Pat Jordan, content designer Lizzie Bruce, which we worked on together in 2018.

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Level: Beginner
Teacher: Lizzie Bruce
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