Bitesize lessons 🧁

In development. Short, practical, online lessons in user-centred design and content design – at tiny prices, generally £4 each. Beginner level and up. Do any time: fit to your schedule. Affordable, snackable. For everyone.

Lessons are created by Lizzie Bruce, who combines a post-graduate teaching qualification with 17 years of professional experience in user-centred content.

Expect the following batches of lessons!

1. User-centred design

  • What is user-centred design?
  • Glossary of major user-centred design terms.
  • Content usability basics.
  • Service transformation.

2. Agile working

  • Agile phases: how content fits in each.
  • Why multi-disciplinary teams rock.
  • Show and tells, product team retros.
  • Team working: defining your shared vocabulary.
  • Agile terms translator.

3. User research and user needs

  • User journey mapping.
  • Inclusive, ethical user research: an introduction. FREE
  • 25 user research techniques (3-part lesson). FREE
  • Research analysis.
  • User needs and acceptance criteria.
  • Card-sorting for naming and labelling.
  • Language research.
  • Rapid prototyping.
  • What is iterative design?

4. Information design

  • Writing for web: an introduction.
  • Content design: an introduction.
  • Service design: an introduction.
  • UX design, UX writing, interaction design, tech writing: overviews.
  • Task-based content.
  • Using source materials and identifying gaps.
  • Pairwriting with stakeholders.
  • Page structuring and sketching.
  • Content crits and peer reviews.
  • Wire framing and design flows.
  • Navigation and information architecture.
  • Basic coding for content designers.
  • Content patterns and consistency.

5. Inclusive, accessible content

  • Clear language basics.
  • What is readability? FREE
  • Content accessibility: an introduction.
  • Content inclusivity: an introduction.
  • Accessible fonts.
  • Learn about WCAG (World Content Accessibility Guidelines).
  • Design ethics.
  • Design out bias. FREE

6. SEO and findability

  • Content findability.
  • How content design helps SEO (search engine optimisation).

7. Content curation

  • Content ownership identification.
  • Workflow and publishing flow.
  • Content analytics and ROI (return on investment).
  • Content maintenance.
  • Content migration.
  • Future content development.


Is anything missing? Let us know any other topics you would like bitesize lessons for, to start your learning journey or to top up your user-centred design and content knowledge.

Tweet your suggestion to @cakecontent or contact us.