Digital guides and glossaries

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Guidance for user-centred design, digitisation, digital transformation and customer experience design from a range of sectors.

Arts and heritage

Digitising collections – Collections Trust with Culture 24
Digitisation: A glossary of termsCollections Trust with Culture 24


Digital Framework – Shelter


Creating accessible digital content – University of the Arts London
Design principles – University of Edinburgh
Writing for web – University of Bath


Design System – GDS
Content design – GDS


Digital style guide – NHS Digital
How we talk – NHS Digital

Retail and services

Experience is not just digital – Co-op


Design resources – Apple
Developers site – Google
Inclusive design – Microsoft