News, blog posts, articles Weeknotes: 19 April 2024April 19, 2024Â For a flavour of this weekâs notes: itâs everything from historical rail…More Weeknotes 5 April 2024, 12 April 2024April 12, 2024Itâs another double bill for this weekâs weeknotes! – Easter break was…More Design objet dâweek, 15 March 2024: dragon drainpipesApril 12, 2024What is is What weâre looking at is a drainpipe, decorated to…More Assertion of moral rights: statement of authorship of the Readability Guidelines wiki by Lizzie BruceApril 12, 2024âI assert my moral rights and publicly state that I authored the…More Weeknotes 28 March 2024March 28, 2024Slightly early this week, as we have a symmetrical line up of…More Cognitive termsMarch 22, 2024Good recent discussions with Jason Grant and Adam Silver about cognitive challenges…More Weeknotes 22 March 2024March 22, 2024A double whammy for my #3 and #4 weeknotes. These combined notes…More The importance of defining terms on every project, and how to agree themMarch 12, 2024Originally published on the GatherContent blog, 28 September 2020. It sounds basic,…More Why most design systems are broken, and how to fix themMarch 12, 2024Originally published on the GatherContent blog, 4 May 2020. I’m going to…More Design objet d’week, 8 March 2024: user-centred soapMarch 8, 2024Environmentally-friendly, no-slip soap What it is, and where we found it: What…More 17 tips to get content people in the room, for non-content peopleJanuary 24, 2024Youâve figured out that content design and strategy is more than a…More 6 essential things for businesses to know about content designDecember 14, 2023Businesses run on content. Here are 6 things content designers would love stakeholders to understand, available free on SlideShare. Please share wherever itâs useful.More New book: âWhat do we do in this room?â â optimise your living space, with simple techniquesNovember 11, 2022Optimise the space you live in. Learn user experience (UX) design techniques…More Content designer interview questions â plus what to ask your interviewersMarch 2, 2022Here are some interview topics and questions you might encounter, plus what…More Digital guides and glossariesOctober 7, 2021Guidance for user-centred design, digitisation, digital transformation and customer experience design from…More Build digital content confidence, with modular learningAugust 5, 2021Designing products that respond to the needs of users is now recognised…More Cake Bitesize lessons: curated building blocks in user-centred designJuly 30, 2021Quietly, in the background, over the last months Iâve been creating short,…More Further reference links from âTask-based intranet contentâMarch 8, 2021My book âTask-based intranet content: a step by step guide to user-centred…More âTask-based intranet contentâ book: now publishedJanuary 25, 2021My practical, step by step guide is now available. Currently, itâs the…More Early access to âUser-centred design for intranetsâ webbook by Ko-fi.com donationOctober 6, 2020We’ve opened early access to ‘User-centred design for intranets: a practical guide…More âUser-centred design for intranetsâ: an update on Lizzieâs new bookSeptember 29, 2020First, thank you so much for your interest. The new intranet content…More The content designer role: a definition and ideal way of workingJuly 20, 2020“A content designer is a designer in a user-centred, multi-disciplinary team on a project, product, service or programme.”More Free content tools and resources, curated by CakeMay 1, 2018We recommend these free online tools and resources if you’re producing web and social content.More
