News and resources blog New book: ‘Home experience design’ – optimise your living space, with simple techniquesNovember 11, 2022“What do we do in this room? And is there a better…More Charity and not-for-profit content for case study examplesJune 13, 2022After conversations on both sides, I’m aiming to unite organisations with low…More Content designer interview questions – plus what to ask your interviewersMarch 2, 2022Here I share some interview topics and questions you might encounter, plus…More ‘A little book of content design tweets’ charity fundraiserNovember 22, 2021Lizzie Bruce has just published this small volume of collected tweets from…More Digital guides and glossariesOctober 7, 2021Guidance for user-centred design, digitisation, digital transformation and customer experience design from…More Build digital content confidence, with modular learningAugust 5, 2021Designing products that respond to the needs of users is now recognised…More Cake Bitesize lessons: curated building blocks in user-centred designJuly 30, 2021Quietly, in the background, over the last months I’ve been creating short,…More Further reference links from ‘Task-based intranet content’March 8, 2021My book ‘Task-based intranet content: a step by step guide to user-centred…More ‘Task-based intranet content’ book: now publishedJanuary 25, 2021My practical, step by step guide is now available. Currently, it’s the…More Early access to ‘User-centred design for intranets’ webbook by Ko-fi.com donationOctober 6, 2020We’ve opened early access to ‘User-centred design for intranets: a practical guide…More