Books

Lizzie Bruce is CAKE’s lead content strategist. Her self-published a guide to intranet content has been used for projects by London Ambulance Service, London Borough of Greenwich, New Forest District Council and more. She authored the Content Design London Readability Guidelines wiki and related handbook, and has also written a UX manual for the home.

‘Task-based intranet content: a step by step guide to user-centred design’

Build your intranet with content that enables staff to find out what they need to know, fast. This little book supports you all the way through, from stakeholder buy-in to user needs, tasks, and content accessibility considerations.

‘What do we do in this room?’

Improve the daily experience of your home by optimising its interior spaces for the activities you do in them. This DIY manual goes room by room with suggestions, and encourages you to think about your own tasks and requirements.

Articles

Read Lizzie’s articles on user-centred design, content design and strategy, digital transformation and multi-disciplinary teams.

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