CAKE

CAKE. For clear, accessible online information experiences.

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Content strategy

Content design

Our approach

Working closely with subject experts and research findings, we produce relevant, accurate and up to date information. And we’ve been building inhouse skills by providing training since 2008. Today, you can also study with us online independently, with our modular, self-paced courses. Bring us your project, let’s work on it together.

A. Good content means users find what they need, recommend and return.

B. Simple navigation to relevant information leads to task completion.

C. Standards and training from us help you maintain your site content.

Steps we follow

1. Get to know your users and current content with research and audits.

2. Organise your information architecture, for better user journeys.

3. Create clear, accessible, relevant information, matched to user needs.

4. Train staff and supply content standards, to develop your team.

5. Schedule future maintenance so you can keep your content accurate.

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