Making a product or service more accessible for disabled people has proved again and again to make it easier to use, more usable, for non-disabled people. For example, captions on videos help the many people who watch videos with the volume turned off.
But, that is just an extra benefit. We need to make what we design accessible to people who are unable to access otherwise because everyone has an equal right to access information. This is supported by law.
Universal Declaration of Human Rights 1948
Disability Discrimination Act (DDA) 1995Equality Act 2010Public Sector Bodies Accessibility Regulations 2018
Disability Act 2005
Public Sector Bodies Accessibility Regulations 2018European Accessibility Act 2019
Section 508 of the Workforce Rehabilitation Act amended 199921st Century Communication and Video Accessibility Act (CVAA) 2010
Accessibility Canada Act 2019
Disability Discrimination Act 1992
New Zealand Bill of Rights Act 1990