Links list for ‘Task-based intranet content’ book

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My book ‘Task-based intranet content: a step by step guide to user-centred design’ mentions multiple external further references. Since they can’t be linked to from a print copy (and the PDF has proved troublesome with links!), to make it easier than Googling here is a list of them, chapter by chapter. Thanks to Lisa Riemers for the suggestion.

Chapter 1. Planning 

1.2 Timeline

Main stages of the project development

1.3 Case studies

GovIntranet demo site

Intranet Diary

Barnardo’s

Chartered Institute of Public Relations (CIPR)

Citizens Advice

Co-op

Devon County Council

Nielsen Norman Group yearly intranet design report

1.4 Reading and resources

Design, strategy and research books

Content design articles by Lizzie Bruce

Content guidelines

Specifically on intranets

Code

GovIntranet WordPress theme
GDS design system

Chapter 2. Communications 

None

Chapter 3. Design 

3.2 Putting it into practice

3.3 Definitions of user-centred design

Interaction Design Foundation

United States government

World Wide Web Consortium (W3C) Web Accessibility Initiative

Chapter 4. Users 

4.1 Types of users, their contexts and environments

Your users

4.4 Problems give you user needs

Journey mapping

Chapter 5. Information flow 

5.3 Updating your database

Adding categories

5.4 Universal intranet topics

Topic tags

Chapter 6. What’s live?

6.2 Audit for user needs

Chapter 7. Scheduling

7.3 Pair-writing with stakeholders

7.5 Logistics

Training

Chapter 8. Creating content

8.2 Images

8.4 Content patterns

8.5 Writing task and guide content

Tasks

Guides

8.7 User test the content

Chapter 9. What’s missing? 

9.1 News and directory

9.6 Online learning

Chapter 10. Navigation

10.1 Example navigation

User testing

Chapter 11. Launch 

None

Chapter 12. After live 

12.4 Content calendar

Populate the calendar

About the book

“This will become the go-to resource for intranet projects” — Robert Mills

Create content that makes it faster for people to find what they need on the intranet than from a colleague. Learn user-centred design as you progress through this practical, stage by stage guide. Generally, people want information about a specific thing, fast, when they visit an intranet. They need it in as little time as possible, so they can get to a meeting, or enjoy their lunch break.

This book outlines processes that put into practice these 3 essential principles for user-centred intranet content:

1. Content reflects a staff need for it.
2. Information is easy to find.
3. Style, tone and language is optimised for users with little time to read and absorb content.

Lizzie Bruce pours her experience of designing intranet content around staff needs for UK government into 100 pages of advice and techniques for creating usable, readable content.

Includes:

  • list of universal intranet tasks
  • glossary of user-centred design terms
  • project “shopping list”
  • timeline planner
  • tips for stakeholder buy-in
  • links to case studies and blogs

Every organisation planning an intranet redesign needs this book.

Find out more or buy ‘Task-based intranet content’ by Lizzie Bruce 

‘Task-based intranet content’ book: now published

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My practical, step by step guide is now available. Currently, it’s the only book on creating user-centred, task-based intranet content.

“This will become the go-to resource for intranet projects” – Robert Mills

Buy the book

All options, eBook and print, are the same price of £15 as I believe it’s the content that’s important and valuable, rather than the format. However, for the print version there are additional shipping costs.

About the book

“Create content that makes it faster for people to find what they need on the intranet than from a colleague. Learn user-centred design as you progress through this practical, stage by stage guide. Generally, people want information about a specific thing, fast, when they visit an intranet. They need it in as little time as possible, so they can get to a meeting, or enjoy their lunch break.

This book outlines processes that put into practice these 3 essential principles for user-centred intranet content:

1. Content reflects a staff need for it.
2. Information is easy to find.
3. Style, tone and language is optimised for users with little time to read and absorb content.

Lizzie Bruce pours her experience of designing intranet content around staff needs for UK government into 100 pages of advice and techniques for creating usable, readable content.

Includes:

  • list of universal intranet tasks
  • glossary of user-centred design terms
  • project “shopping list”
  • timeline planner
  • tips for stakeholder buy-in
  • links to case studies and blogs

Every organisation planning an intranet redesign needs this book.”

About the author

Lizzie Bruce is a content strategist and user-centred design training creator. Firmly committed to user-centred, accessible and inclusive design, since 2003 she’s applied her skills in multiple sectors: public to property, legal to leisure, art to eco, finance to fashion. Clients have included UK central and local government, RNIB, Great Western Railway, John Lewis and University of Cambridge.

Lizzie led Content Design London’s award-winning Readability Guidelines project, writing the guidelines, wiki and handbook content, and is a regular contributor to content publications. She’s spoken on content at conferences and meet-ups in Brighton, Budapest, Canberra, London, Melbourne, Sydney and Tokyo.

Thank you

Thanks very much for your interest in this book, and thank you in advance for buying it if you do. It’s for anyone involved in an intranet redesign project, particularly those new to user-centred design practices, but should also be useful to people who haven’t previously worked on a task-based intranet.

I may also make an audio version, read out by me.

For all the user-centred design advocates, content strategist and clear language experts who have gone before me, and made my path smoother.

Thanks again for everyone’s encouragement during my writing of this new book. It’s dedicated to all the user-centred design advocates, content strategists and clear language experts whose work in the field have paved its way.

Where to buy from

Here are the links to buy it:

Buy in print from Blurb
Buy eBook from Apple Books
Buy eBook from Kobo

I may bring the book onto more platforms too, and will update this list if and when that happens. But it won’t coming out on Amazon, due to my concerns about their working practices.

Update on PDF version: 2 February 2021

I removed the PDF format option from Blurb, as hyperlinks did not function. For a digital version with working links, please purchase the Apple Books or Kobo eBook. There is still a print option on Blurb.

If you purchased the PDF, please email me lizzie@cakeconsultancy.com with a proof of purchase. I will send you a passworded PDF direct, and also an apology for the inconvenience.

Further reference links in the print book

External further references are marked with a square bullet. Direct links are listed on this website:

Access a list of the further reference links.

Thank you for your interest in user-centred intranets!

‘User-centred design for intranets’: an update on Lizzie’s new book

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First, thank you so much for your interest. The new intranet content design book by Lizzie Bruce is called ‘User-centred design for intranets: a practical guide for task-based content’. The book content is finished, and is with a couple of early readers at the moment. An exciting time.

We plan to first release it as a Pressbooks webbook. Access to webbook chapter content will initially be available through a Ko-fi.com donation. For an idea of what to expect, please preview the book content structure at: intranetcontent.pressbooks.com

It will take a little longer to set up the other formats. Here are some more details.

E-book, print

The book content should in future be available as an ebook on Apple, Kobo and Kindle. The print version will be print-on-demand, from Blurb or IngramSpark.

PDF

We had minimal interest in a PDF version, and will be offering the webbook or ebook format instead.

Audiobook

We’d also like to make the content available as an audiobook, ideally narrated by the author.

Thanks for your patience: this is the first time we’ve managed the publishing of a book.

Until the next update.