These user-centred design articles are by Lizzie Bruce, co-author of Content Design London’s Readability Guidelines Handbook 2019 and author of ‘Task-based intranet content, a step by step guide to user-centred design’.
Alternatively, read blog posts by other people about working with us on projects with a strong content focus.
GatherContent articles
Content strategy
- Designing with content: how using content patterns can help
- Creating a collaborative and evidenced content style guide
- Content workflow essentials: timing, skill-sets and collaboration
- Migrating content: strategies for success
- Nothing personal: why personalisation is not for me
Inclusive design
- Design against bias: questions and resources to help you check yours
- Creating a collaborative and evidenced content style guide
Multi-disciplinary working
- The importance of defining terms on every project, and how to agree them
- Pair writing with subject matter experts, multi-disciplinary team members or content designers
- Why most design systems are broken, and how to fix them
- Get a head start on digital projects: include content from the discovery phase
Content Design London articles
- Value of content design: a collaborative research paper (co-authored)
- 17 tips to get content people in the room, for non-content people
- Readability Guidelines project blog posts
Digital Drum articles
- “Why do you need a content designer? The words just appear, right?”
- Why ‘title’ should not be a required field on online forms
- How tables can make content less accessible
- Course review: user experience design bootcamp
- In praise of the content audit
Prototypr articles
- What user-centred design is not
- What is the difference between UX design and service design? And what is good service design?
- Why multidisciplinary teams are good
- The myth of digital transformation
- Auto pop-up chat windows, a bit like Marmite