Publications Articles linked from this page are by Lizzie Bruce, writer of the Content Design London Readability Guidelines and ‘Task-based intranet content’. User-centred design Digital Drum site: Course review: user experience design bootcamp GatherContent blog: The importance of defining terms on every project, and how to agree themWhy most design systems are broken, and how to fix them GDS blog: Designing the first service patterns for local government (co-authored) Prototypr site: The myth of digital transformationWhat is the difference between UX design and service design? And what is good service design?What user-centred design is notWhy multidisciplinary teams are good UX Collective site: The UCD sense: I see a need for systemic change Accessible and inclusive design Content Design London blog: Readability Guidelines project blog posts Digital Drum site: How tables can make content less accessibleWhy ‘title’ should not be a required field on online forms GatherContent blog: Design against bias: questions and resources to help you check yoursWhat makes a good, accessible, easy to read font? Content design Digital Drum site: “Why do you need a content designer? The words just appear, right?” GatherContent blog: Pair writing with subject matter experts, multi-disciplinary team members or content designers UX Collective site: The content designer role: a definition and ideal way of working Working in Content blog: Why we should compare Content Design to UX Design, not UX Writing UX writing Case Study Club site: What is UX writing and how is it different from UX design? Content strategy Content Design London blog: 17 tips to get content people in the room, for non-content peopleValue of content design: a collaborative research paper (co-authored) GatherContent blog: 2 ways to boost UX through content usability analysisContent workflow essentials: timing, skill-sets and collaborationCreating a collaborative and evidenced content style guideDesigning with content: how using content patterns can helpGet a head start on digital projects: include content from the discovery phaseMigrating content: strategies for successNothing personal: why personalisation is not for me Prototypr site: Auto pop-up chat windows, a bit like Marmite Want to read some more? Here’s what others say about projects they worked with us on. If you need an article or blog post writer, get in touch.