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User-centred design pathway course

£35

You’ll learn about: user-centred design terms and their meanings why to centre your thinking around users how user research and iteration saves money digital as an alternative not replacement channel questions to ask to reduce bias multi-disciplinary teamwork 20+ user research techniques 9 modules, 76 units, end of course test. 2 to 3.5 hours. Online…More

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Level: Beginner

Content design pathway course

£45

Content design pathway | A route into content design for beginners. Learn about online user behaviour – and how to create content that responds to it. From user needs to clear language, accessibility to SEO, this is a great starter course for the curious.More

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Level: Beginner
Teacher: Lizzie Bruce

User-centred design basics

£5

Learn the key principles of user-centred design, and how it can help your business.More

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Level: Beginner
Teacher: Lizzie Bruce

Contenido basado en tareas

£5

Empieza a crear contenido basándote en las tareas que realizan tus usuarios: ¿Qué intenta hacer una persona que visita tu web? ¿Cómo puedes facilitarle esa tarea? Por qué deberías investigar qué necesitan tus usuarios y crear tu contenido alrededor de lo que descubras. Este módulo contiene tareas genéricas, recursos y consejos para conseguirlo. Este módulo…More

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Level: Beginner
Teacher: Lizzie Bruce

Content usability basics

£5

Make your content better for users, with some pointers on: clear language: reducing complexity to increase usability inclusivity, bias, accessibility and readability active, user-centred content consistency and tone of voice 8 units plus a short end of lesson test. 15 to 30 minutes. Study online, and save your progress.More

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Level: Beginner
Teacher: Lizzie Bruce

Why multi-disciplinary teamwork works

£5

Learn why, exploring: why a mix of disciplines working together is great typical digital product team roles different team member perspectives how to work together effectively 4 units, no test. 10 to 15 minutes. Study online, and save your progress.More

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Level: Beginner
Teacher: Lizzie Bruce

Defining shared project vocabulary

£5

Learn why, and how, to define terms: semiotics, regional variation, differing professional use conflicting subject expert definitions how to run a language analysis workshop setting up and using a project glossary 8 units plus a short end of lesson test. 15 to 30 minutes. Study online, and save your progress.More

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What is iterative design?

£5

Learn what this is, exploring: how it increases product usability, and saves costs definition, circularity, and importance in Agile testing and iteration, before and after live examples, an interactive exercise and tools 8 units, plus a short end of lesson test. 15 to 30 minutes. Study online, and save your progress.More

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Level: Beginner
Teacher: Lizzie Bruce

Content design basics

£5

Find out what content designers do, and how. You’ll: understand background context to content design learn why user research is important discover 10 “content shapes” content designers use meet 30 methodologies, techniques and approaches 8 units, plus a short end of lesson test. 15 to 30 minutes. Study online, and save your progress.More

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Level: Beginner
Teacher: Lizzie Bruce

Task-based content

£5

Begin thinking of all online content in terms of user tasks: what is your website visitor trying to do? how can you make that easier? why you should find out user needs, and frame your content around them includes generic task themes, resources and advice 8 units, plus a short end of lesson test. 15…More

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Level: Beginner
Teacher: Lizzie Bruce

Pair writing a content item

£5

Learn techniques for successful pair writing: how to approach pair writing and co-design pair writing with subject expert, service designer, technical team member, another content person tips for defending usability in tricky situations resources to support you 8 units plus a short end of lesson test. 15 to 30 minutes. Study online, and save your progress.More

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Level: Beginner
Teacher: Lizzie Bruce

Digital transformation in context

£5

We’ll explore, through the lens of service provision: the case for digital: financial savings, user convenience considerations for primary, secondary, online and offline service users how accessible, inclusive content supports a broad user reach and effective digital transformation digital literacy and resources 8 units, plus a short end of lesson test. 15 to 30 minutes. Study…More

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Level: Beginner
Teacher: Lizzie Bruce

Writing for web: an introduction

£5

In this lesson based on our popular writing for web tip cards, learn: 30 tips, with brief explanations what to forget, and keep, from offline writing how to make online writing user-friendly why italics, block caps, Latin and jargon are unhelpful 8 units, plus a short end of lesson test. 15 to 30 minutes. Study…More

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Level: Beginner
Teacher: Lizzie Bruce

Clear language basics

£5

Unit by unit, you’ll learn: why clear language helps everyone how complexity confuses how to create clear language content what ‘simple’ means for words, sentences and grammar 8 units, plus a short end of lesson test. 15 to 30 minutes. Study online, and save your progress.More

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Level: Beginner
Teacher: Lizzie Bruce

What is readability?

£2.5

Learn what makes content readable and how to do it, exploring: how people read online why readable content increases usability for everyone language and format readability tips screen reader friendly content 8 units, no test. 15 to 30 minutes. Study online, and save your progress.More

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Level: Beginner
Teacher: Lizzie Bruce

Design out bias FREE

£0

An introduction to removing bias from your designs: exploring how humans are complex and unique understanding cognitive bias what questions to ask and when examples of what bad looks like, and holistic fixes 8 units, no test. 15 to 30 minutes. Study online, and save your progress. If you find this useful, please donate a…More

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Level: Beginner
Teacher: Lizzie Bruce

Content accessibility: an introduction FREE

£0

Understand the basics of accessible content: permanent, temporary and situational disability equality law vision, hearing, motor and cognitive content accessibility guidance a holistic view, tools and resources 8 units, no test. 15 to 30 minutes. Study online, and save your progress. If you find this useful, please donate a coffee.More

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Level: Beginner
Teacher: Lizzie Bruce

User needs: meaning, and design purpose

£5

A definition, why they are important, how to find them, how to design with them.More

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Level: Beginner
Teacher: Lizzie Bruce

Content inclusivity: an introduction

£2.5

Learn the basics of inclusive content: diverse user research participants – and design teams recognising and removing exclusive language questions to ask yourself and the team: what to ask and when resources for further learning 6 units, no test. 10 to 20 minutes. Study online, and save your progress.More

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Level: Beginner
Teacher: Lizzie Bruce

Content findability

£2.5

Learn to optimise your content for search engines: how content design principles help you rank understand how Google values content 9 language research techniques to find keywords fixing content and studying performance analytics to improve SEO 4 units, plus a short end of lesson test. 10 to 15 minutes. Study online, and save your progress.More

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Level: Beginner
Teacher: Lizzie Bruce

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